Web-based Tour Operator Solution Suite
The reservation system Pacific supports all the tasks of outgoing tour operators. As a software toolkit based on Service Oriented Architecture, Pacific consists of several software services that cover all requirements of modern travel distribution – fully web based, of course.
Why Pacific?
Pacific is a versatile, flexible reservation and inventory management system. Thanks to its modular design, it can be adapted to the needs of medium and large tour operators. It is suitable for package tours, flights, cruises, bus tours, group tours, theme parks, and vacation homes – whether customized or standard.
Read our latest Pacific success story – Sun Country Airlines
Are you a travel retailer or confectioner who does not own or contractually purchase any of your products? Then our product Atlantic, would be the right choice for you.
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Five Features your Travel Reservation System should provide for Customer Care Teams.
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Tour operator software: How to benefit from Pacific
- automate your business processes
- increase your pax numbers
- reduce unanswered customer inquiries
- ensure a fast return on investment
The immediate result that we saw after implementing ISO was, we saw much better KPIs, an increase in guest satisfaction with their interaction with our website.Sign up for our newsletterDean JonesSenior Manager Short Breaks USA – Merlin Entertainments
Features of Pacific
- integral reservation system for outbound tour operators – particularly for larger operators with large transactions volumes
- Multi-CRS interface to connect dynamically to external flight, car rental and hotel systems
- customizable Internet Booking Engine
- supports multiple languages, currencies and clients
- connects to online payment systems and integrates with your accounting
- edit multimedia data and link dynamically to external multimedia systems
- produce documents in various formats
- data import and export
- yield management
Modular design – choose only the functions you need
The component-based Service Oriented Architecture approach used in Pacific is the latest in software development. This modular design allows configuring the required modules flexibly and offers a Package Tour Operator Module, an Accommodation Module and an Online Credit Card / Payment Card Module.
Further modules and services include:
- Master Data
- Prices & Allotments
- Document Automation
- External Data Import
- Dynamic Packaging for full Supplier Integration
- Accounting Interfaces and Analysis & Yield Management
Technical highlights
- fully browser-based user interface
- no local installation required
- low setup and maintenance costs
- state-of-the-art booking kernel for high-volume load and optimum performance
- highly-scalable
- connections to prevalent online distribution channels (B2B, B2C, GDS) and offline distribution (INFX, EDF, OTDS)
- based 100% on Java components and running on standard J2EE application server
- test-driven development with tool-based quality assurance (automated regression tests)
- Oracle database (other systems are possible as well)
- fully independent through use of Open Source frameworks
- component-based Service Oriented Architecture
- can be hosted or ASP operated
Products & Components for Pacific
You can combine Pacific with further components to add various useful functions. Each component is a self-contained system, which can interact with Pacific and other components:
- Internet Booking Engine – makes your products available online
- Dynamic Packaging – lets your customer combine tours on the fly
- Pacific Incoming – adds special features for incoming tour operators
- Pacific for Cruise Lines – supports cruise lines and boat tour operators
- Emerald – provides Customer Relationship Management functions
- Bus and Transfer Module – manages bus trips, transfers and excursions
- Pacific for Airlines – provides flight sales, ancillary sales and dynamic packages for airlines
- Theme Parks and Attractions – powerful reservation platform for tickets, accommodations and ancillary services
- Travel Agency cooperatives and chains – customized IT solutions and software
